1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our dispatch services or when you contact us. This may include:

• Contact Data: Name, email address, and phone number.
• Business Data: MC Number, DOT Number, and equipment type.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our freight dispatch and logistics coordination services.

• Communicate with you regarding load bookings, rate confirmations, and trip planning.

• Send you informational and conversational text messages if you have provided consent.

3. SMS Messaging and Consent

If you provide your mobile phone number and opt-in to receive text messages from us, you agree to receive conversational and informational SMS regarding your dispatch operations.

• Opt-Out: You can cancel the SMS service at any time by texting “STOP” to our number.

• Support: For help, text “HELP” or contact us via our website.

• Costs: Message and data rates may apply.

• Frequency: Message frequency varies based on your active loads.

4. SMS Terms of Service

By providing your phone number and opting in, you agree to the following terms regarding SMS communication from 5 Star Trucking & Logistics:

• Types of Messages: You will receive Conversational and Informational messages, including but not limited to: load booking details, rate negotiations, pickup/delivery coordination, and dispatch support.

• Opt-Out (STOP): You can cancel the SMS service at any time by texting “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed.

• Support (HELP): For assistance, text “HELP” to our number or visit https://5startruckings.com/ for more contact options.

• Disclosures: Standard message and data rates may apply for any messages sent to you from us and to us from you.

• Frequency: Messaging frequency may vary based on your active freight loads and coordination needs.

• Privacy Link: For further information on our data practices, visit our Privacy Policy Page.

5. Third-Party Sharing Disclosure

We value your privacy and do not sell, rent, or lease your personal information to third parties.

• Mobile Information Privacy: No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

• Data Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is only accessible by authorized personnel who are required to keep the information confidential.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information below:

• Business Name: 5 Star Trucking & Logistics

• Website: https://5startruckings.com/

• Email: info@5startruckings.com

• Phone: +1(609)322-1587

• Mailing Address: 189 Princeton Rd, Parlin, NJ 08859, USA

9. Embedded Content

Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.

10. Cookies

This site uses cookies—small text files placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide anonymized tracking data to third-party applications like Google Analytics. You may prefer to disable cookies in your browser settings.

11. Who Has Access To Your Data

If you are not a registered client, no personal information is retained beyond standard cookies. For active carriers and partners, your information is only accessed by:

• Our system administrators.

• Support staff when necessary to provide dispatch services or technical assistance.

12. Third-Party Access to Your Data

We do not share your personal data (email, name, etc.) with third parties for their marketing purposes. We only share limited data with partners essential to providing our services, such as:

• Logistics Platforms: Secure tools used to manage rate confirmations and load tracking.

• Legal Compliance: We may release information if required by law to comply with a subpoena or criminal investigation.

13. Security Measures

We use the SSL/HTTPS protocol throughout our site to encrypt communications. This ensures that personally identifiable information is not captured by unauthorized third parties. In the event of a data breach, we will immediately take steps to secure the system and notify affected users.

14. Your Data Rights

If you have provided information through our contact forms, you can request an exported file of the personal data we retain or request that we erase your data. This does not include data we are obliged to keep for administrative, legal, or security purposes.